Our factory is on vacation between 17.12.2022-15.01.2023. The sales department continues to work (incl. sending samples) and we can ship goods that we have in stock. Please contact us if you have any questions.

Questions and answers

If you are unable to find an answer to your question below, contact us by email at shop@revalstone.com or by phone at +372 504 7456.

Questions concerning the material

What do falling lengths mean?

In the case of floor tiles, the falling lengths mean that the width (20, 30, 40, or 60 cm) and thickness (1, 1.5, or 2 cm) of the tiles are fixed, but the length of the tile varies – depending on the tile and its thickness between 35 to 90 cm. Using natural stone floor tiles with falling lengths makes it possible to reduce material waste/consumption and give the floor a more asymmetric look. It is not possible to guarantee what will be the exact length of the tiles ordered (neither is it possible to order specific lengths). For a beautiful result it is important to observe that the joints do not coincide (the distance between transverse joints should ideally be at least 100 mm).

What percentage should I factor in for wastage when buying natural stone floor tiles?

In most cases, you should factor in 10% wastage when ordering floor tiles. But if the tiles are installed in rooms with many complex details (for example around pipes or the shower in bathrooms), you should consider 15% wastage. In addition, there should always be a small supply of tiles at hand for possible future repairs.

How much do floor tiles made of limestone and dolomite weigh?

The weight of floor tiles depends both on the stone and its thickness. One square meter of tiles weighs between 23.3-44 kg.

Can you use limestone and dolomite floor tiles together with other materials?

Certainly – tiles made of natural stone can be used successfully with tiles made of other stones, glass, and many other materials. However, when using underfloor heating you should consider whether other materials are also well suited for underfloor heating. In addition to that, it is possible to use different natural stone floor tiles offered by Reval Stone to create different patterns.

Can the colour or pattern of products made of one material differ significantly?

We offer products made of four different Estonian natural stones. The variations present in stones are the result of natural processes which have taken place for hundreds of millions of years. The stones Reval and Kaarma have a quite uniform tone and pattern. The pattern and colour of dolomite Selgase can differ significantly (the colour varies from yellowish-beige to bluish-grey). Dolomite Orgita does have a more uniform pattern, but its colour varies from beige to bluish-grey. Despite these variations, the tiles with different tones are perfect side by side and such small differences add individuality to the floor made of natural stone. We cannot guarantee any specific tone or pattern. To get a better overview of the final result we recommend laying the tiles out on the floor before you start installing them, so you can find the layout that suits you best.

What are the different finishings of natural stone products offered by Reval Stone?

Most of the tiles sold in our online shop have honed surfaces. Limestone Reval is available in two finishings – honed and antique. In order to achieve the “worn-out” look, the tiles are treated with diamond brushes.
Dolomite Kaarma is characterized by its pores. In the case of floor tiles and skirting stones these pores have not been filled. However, we have selected the slabs with smaller pores (up to 1 cm). In the case of window sills, the pores have been filled. If you would like to order floor tiles with filled pores or window sills with unfilled pores, contact us at shop@revalstone.com.

What size floor tiles should I use?

This depends mostly on the preferences of the client. However, you don’t always have to use the same-sized floor tiles. You can order a mix of larger and smaller tiles (for example laying them out in Opus Romano pattern) or tiles with falling lengths (see the question “What does falling lengths mean?”). You can add individuality to the floor by alternately using tiles with different widths – for example, 200, 300, and 400 mm or by combining tiles with two widths (200 and 400 mm).

As a rule, tiles with very large dimensions are not used in small spaces (as it causes much waste). In order to achieve a beautiful result it is important to observe that the joints between tiles of different widths do not coincide (the distance between transverse joints should ideally be at least 100 mm).

What is an Opus Romano pattern?

It is a classical pattern used to lay out floor tiles. This pattern uses tiles of varying sizes. The pattern repeats itself and gives the floor an antique and rustic look. Since there are several factors to take into account when laying floor tiles out like this, we recommend laying the tiles out on the floor before you start installing them. It is advised to start laying out the pattern from the center of the floor and move towards the edges. One section on the image below consists of 12 tiles and such sections fit perfectly side by side.

What does it mean when the floor tiles have been calibrated?

Calibrating is a way of giving floor tiles a similar thickness. When ordering calibrated tiles you can be certain that the thickness and width of all the ordered tiles correspond to the European standard and that the tiles are convenient to install. According to the standard 12057:2004 covering products made of natural stone the permitted deviation of the measurements of calibrated tiles is +/- 0.5 mm.

Are the Reval Stone limestones and dolomites also suitable for outside use?

Almost all of the limestone and dolomite tiles offered in our online shop are suitable for outside use (for example on terraces). More detailed information can be found in the technical information section of each stone. You must bear in mind that the regular tiles meant for floors are too thin to be used on garden paths. To order tiles suitable for garden paths contact us by email at shop@revalstone.com.

Are Reval Stone floor tiles also suitable to be used on walls?

Yes, all our tiles can in addition to floors be used for decorating walls.

Are the limestones and dolomites offered by Reval Stone also suitable for bathroom use?

Yes, all the floor tiles offered by us are suitable for bathroom use. Most of the floor tiles found in our online shop have a honed surface that does not become too slippery when used in wet rooms. Since the otherwise very durable natural stone is sensitive to acidic liquids, the stone surfaces should be rinsed after using shower gels, shampoos, and similar products. It is also necessary to observe that the floor has time to dry between uses. To avoid water accumulating on stone surfaces it is necessary to make sure that water drains away from the floor properly (by giving the subfloor a proper slope).

Are the limestones and dolomites offered by Reval Stone also suitable for sauna use?

Yes, the floor tiles offered by us are perfectly suitable for sauna use.

Are limestone and dolomite suitable to be used with underfloor heating?

Both limestone and dolomite floor tiles are perfectly suitable to be used with underfloor heating and the generated heat does not affect the stone’s properties. Stone has traditionally been used to build hot walls – limestone and dolomite also store heat and stay warm for a long time. Before installing natural stone tiles it is important to let the subfloor concrete stand for several days with the underfloor heating turned on (to allow the moisture present in the concrete to dry out).

Where does the natural stone sold in Reval Stone online shop come from?

All the products we sell are produced from stone quarried from our own quarries:

What to do if I can’t find a product with a suitable size or shape in the online shop?

If you feel that the products offered in the online shop aren’t exactly what your project requires, contact us by email at shop@revalstone.com. We are also able to produce special items based on the specific wishes and needs of the client.

Ordering and transportation

How to order samples?

You can add samples to the cart from the page for ordering samples (by selecting a suitable stone from the drop-down list). The size of the samples is 20 x 20 cm and one sample costs 10€ (without VAT). You can order samples of several types of stone with one purchase. The transportation costs for samples are as follows (without VAT):

  • Estonia 6€;
  • Sweden 20€;
  • Finland 20€;
  • Denmark 25€;
  • Latvia 10€;
  • Lithuania 10€;
  • Poland 25€.
Do samples give a good overview of the appearance of the products?

The aim of the samples is to give an overview of the colour, finish and feel of the stone. Since the tone of natural stone can vary, it is not possible to guarantee that the colour and pattern of the products you order will match exactly those of the sample. See also the question “Can the colour or pattern of products made of one material differ significantly?”.

Do orders have a minimum quantity?

Yes, the minimum quantity for floor tiles is 5 m2. If you order several types or sizes of stone, the quantity of each type or size must be at least 5 m2. The minimum quantity for skirtings is 5 meters. However, there is no minimum quantity for window sills and countertops.

What payment methods can I use?

You can use either card payment via Stripe or bank transfer.

Are the prices listed in the online shop inclusive of VAT?

No – the VAT will be added to the order’s cost in the shopping cart. In connection with the new European Union directive, which came into force on 1 July 2021, all the goods sold are subject to the VAT rate in place in the country of the buyer. For example, if you submit your order from the Estonian online shop, but choose Sweden as the destination of goods, the goods will be subject to the Swedish VAT rate.

How long is the delivery time?

The products you order are produced in our factory on the island of Saaremaa and will then be transported to your address. In most cases, the delivery time is up to 3 weeks after the payment for the order has been made (with the exception of samples that will be shipped sooner). You can find more information about delivery here.

How much does the delivery cost?

The cost of delivery is based on two factors – the amount of stone ordered and its destination. One EUR-pallet fits approximately 15 to 29 m2 of floor tiles (depending on the product ordered). The transportation cost for  one EUR-pallet is as follows (without VAT):

  • Estonia 45€;
  • Sweden 136-161€;
  • Finland 101-121€;
  • Denmark 141-158€;
  • Latvia 66€;
  • Lithuania 73€;
  • Poland 160€.

Window sills and countertops that are longer than 120 cm will be put on a special pallet and this costs more.

Care and installation

How long does a natural stone floor last?

A natural stone floor that is correctly installed and cared for can last for decades.

Do natural stone products need care?

Yes, products made of natural stone do need care, but not very often. In addition to regular cleaning, you must keep in mind that natural stone is sensitive to acidic liquids (pH level under 7). When such liquids (for example coffee, beer, wine, orange juice, or apple juice) get on the stone the stone should be cleaned as soon as possible. Here you can find more information about natural stone care and products to use.

Can anyone install natural stone products?

If you have experience with repair and construction work, you can install natural stone floor tiles by yourself. We recommend taking some time both for reading the instructions and the installation itself. Among other things, you should make sure that the surface below the stones is dry and suitably prepared. However, if you do not feel confident or the stones have to be installed in difficult circumstances (shower rooms, underfloor heating, etc.) we recommend consulting a specialist who has long-term experience with natural stone floors. In addition to quality work, the specialist will give the floor a warranty.